Key Accountabilities

1. Product Development & Maintenance

• Lead end-to-end development of academic products: research, planning, materials, coordination, proofreading, piloting, and post-launch improvement.
  
• Work with IT to implement tech-enabled learning and operational features (from concept to pilot).
  
• Maintain product quality through reviews, corrections, surveys, and updates.
  
• Develop and revise course structures, syllabi, lesson plans, tests, and supplementary materials.
  
• Ensure materials meet strong visual and design standards.
  
• Recruit, train, and manage curriculum developers and contributing teachers.
  
• Plan and monitor development budgets for cost-effectiveness.
  
• Benchmark against competitors and drive continuous improvement and innovation.
  
• Coordinate cross-functional teams using strong project management skills.
  

2. Product Training

• Design and deliver training for teachers and staff on curriculum use, assessment, grading standards, and program updates.
  

3. Product Quality Management

• Monitor performance indicators (Student/Parent NPS, pass rates, re-enrollment).
  
• Support EAs and CCs with training and guidance to meet quality targets.
  
• Analyze enrollment and learning data and report insights to management.
  

4. Staff & Cross-functional Support

• Handle academic queries and issues from EAs, CCs, and teachers.
  
• Provide academic support to Marketing (events, demos, programs).
  
• Collaborate with sales, academic, operations, marketing, and finance teams.
  

5. Compliance

• Ensure centers and teachers follow program standards and academic guidelines.
  

Job Requirements

• Master’s degree in Education, Linguistics, TESOL, or related field.
  
• IELTS 8.0+ or equivalent proficiency.
  
• Minimum 5 years’ experience in program/academic management or curriculum development.
  
• Strong knowledge of kindergarten and/or primary education.
  
• Solid teaching background with understanding of learners aged 4–15 (psychology, needs, strengths, limits).